• Are you ready to take the next step in your career?
• Do you like working in a dynamic workplace with a great bunch of people?
• Are you a people person superstar who can juggle multiple tasks?
• Are you results – and deadline driven with a passion for efficiency and improvement?

Vet Services are looking for a Clinic Manager to lead our busy Waipukurau Clinic.

Vet Services Hawkes Bay operates four clinics in the region with the Waipukurau Clinic being a pivotal clinic within the group. Our team of 50 have a huge amount of experience and provide a comprehensive veterinary service for our community and their animals. Central Hawkes Bay (CHB) is a great place to live, work and play in. CHB is a tight knit, supportive and growing community that we are proud to serve and is an important part of our fabric.

This role would suit an all-rounder with team leadership experience. You will need to be comfortable with all aspects of staff and client management, can lead from the front to help ensure the smooth running of day-to-day operations and assist with a number of business management tasks.

As Clinic Manager you will look after the staff management and general administration of our busy and vibrant clinic including;

• Staff management and day to day supervision including rosters
• Helping drive clinic performance
• Support for staff and management team driving reporting, team meetings and administration
• Recruitment of new staff
• Ensuring the team delivers first-class customer service
• Debt management and client finance arrangements
• Meeting with suppliers when required and overseeing companion animal retail logistics and sales
• Driving HR best practice
• Working with department leaders to ensure smooth interactions between different areas of the business.

Our ideal candidate is a talented individual who:

• Is an excellent communicator who has demonstrated leadership and HR skills
• Is experienced in leading teams
• Has an understanding of the fundamentals of employment law
• Possesses a drive for outstanding customer service and a willingness to provide the best possible in-clinic experience for both our clients and team
• Has an excellent understanding of business profitability drivers, financial indicators and information including the ability to affect change to achieve desired outcomes
• Has a high-level understanding of databases and the ability to extract and analyse data
• Possesses basic knowledge of farming systems and associated technology
• Has the ability to function in a team and work well under pressure
• Has proven time management and prioritisation skills
• Meets deadlines
• Can juggle and handle multiple tasks simultaneously

This is a busy and varied role, working with a fantastic team of supportive and caring professionals. You will be given an awesome opportunity to work in a successful locally owned business, with heaps happening all day, every day.

If this sounds like you, we’d love to hear from you! Please submit your application, one the following link: https://vshb.bamboohr.com/careers/70

Applications will be reviewed as soon as they are received – act fast to ensure you don’t miss out on this exciting opportunity!

About the Role:

Step into a vibrant, fast-paced environment with Vet Services Hawkes Bay in Hastings! Thanks to an internal promotion, we’re looking for an enthusiastic Weekend Receptionist to provide exceptional care and contribute to our clinic’s smooth operation.

Key Responsibilities:

• Warmly welcome all clients and visitors.
• Deliver top-notch front-of-house customer service.
• Juggle multiple tasks efficiently in a bustling clinic.
• Assist in clinic operations and organization.
• Keep our reception area tidy and inviting.
• Handle inquiries with excellent communication skills.

Work Schedule: This is a permanent weekend role with hours on both Saturday and Sunday. Flexibility to cover leave during the week is a plus!

Our Ideal Candidate:

• Friendly, enthusiastic, and motivated.
• Excellent communicator with a great phone manner.
• Experienced in receptionist or customer service roles.
• Passionate about pets and animals.
• Possesses fantastic organizational skills.
• Enjoys working in a friendly, team-oriented environment.

Why Join Us? Vet Services Hawkes Bay is a locally owned business with over 70 employees across our four clinics in Hawkes Bay and Dannevirke. Our team of vets, nurses, and support staff collaborates to provide comprehensive care for clients and their animals. We value happiness, teamwork, and creating a fun, productive, and successful workplace.

How to Apply: Applications are reviewed as soon as they are received, so don’t wait! Please apply via the link following https://vshb.bamboohr.com/careers/68?source=aWQ9MTQ%3D

Apply now and become a valued member of our community-focused team! 

We can’t wait to meet you!